Privacy Notice for Toronto Tree Services

Website: https://torontotreeservices.ca This Privacy Notice explains how Toronto Tree Services (“we,” “our,” or “us”) collects, uses, stores, and shares your information when you interact with our website or submit a request through our contact form (“Services”). By using our Services, you agree to the practices described in this notice.

Summary of Key Points

• Information we collect: Only the information you provide through our contact form, plus basic technical data collected automatically.
• Sensitive information: We do not collect or process sensitive personal data.
• Third-party data: We do not receive personal information from external sources.
• How we use your information: To forward your inquiry to independent arborists or climbers, respond to your message, and operate our website.
• Sharing information: We may share your inquiry details with independent tree service professionals so they can contact you directly.
• Data protection: We use reasonable safeguards, but no system is completely secure.
• Your choices: You may request that we update or delete your submitted information at any time.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you submit a message or request through our contact form. This may include:

• Name
• Phone number
• Email address
• Details about your tree service needs

Information Collected Automatically

When you visit our website, certain technical data may be collected automatically for security, analytics, and performance purposes. This may include:

• IP address
• Browser and device details
• Operating system
• Language settings
• Pages viewed and actions taken
• Referring URLs
• General location data (based on IP)

We may also use cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information you provide for purposes such as:

• Forwarding your inquiry to independent arborists, climbers, or tree-care professionals
• Responding to your message or request
• Improving our website and user experience
• Ensuring website security and preventing misuse
• Complying with legal requirements

Connecting You With Independent Service Providers

TorontoTreeServices.ca does not perform tree services directly. When you submit a request through our contact form, we may share the information you provide with independent arborists, climbers, or tree-care professionals so they can contact you regarding your inquiry. Any services, agreements, pricing, or work performed are strictly between you and the independent service provider.

3. Legal Basis for Processing

We process personal information only when we have a valid legal basis, such as:

• Your consent when submitting a contact form
• Fulfilling your request to be connected with a service provider
• Compliance with legal obligations
• Protecting our legitimate business interests

You may withdraw your consent at any time by contacting us.

4. When We Share Your Information

We may share your information only in limited situations, including:

• When forwarding your inquiry to independent arborists or climbers so they can respond to your request
• Business transitions such as mergers or acquisitions
• Integrations with tools such as Google Maps Platform APIs

We do not sell or rent your personal information.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tools to store information, analyze usage, and improve our Services. You may adjust your browser settings to refuse cookies, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this notice or as required by law. When data is no longer needed, we delete or anonymize it securely.

7. Information Security

We implement reasonable technical and organizational measures to protect your information. However, no online system is completely secure. You use our Services at your own risk and should access them through secure networks whenever possible.

8. Children’s Privacy

We do not knowingly collect or market to individuals under 18 years old. If we discover that we have collected information from a minor, we will delete it promptly.

9. Your Privacy Choices

If you have submitted your information through our contact form, you may request that we update or delete that information at any time. To do so, please contact us directly and we will handle your request promptly.

10. Do-Not-Track Settings

Our website does not currently respond to Do-Not-Track (DNT) signals due to the lack of a universal standard. If this changes, we will update this notice.

11. Updates to This Notice

We may update this Privacy Notice periodically. The “Revised” date will indicate the latest version. Significant changes may be communicated directly or posted prominently on our website.

12. Contact Us

If you have questions or comments about this Privacy Notice, you may contact us by email or mail.

13. Requesting Access or Deletion

If permitted by your local laws, you may request access to, updates for, or deletion of the personal information we hold about you. To submit a request, please contact us directly.